Privacy Policy
Mariposa Butterflies operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalized shopping experience (the "Services"). Mariposa Butterflies is Powered by Shopify, which enables us to provide the Services to you. This privacy policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us.
Company details
Mariposa Butterflies, Rozenlaan 26, Heerjansdam, 2995 AT, the Netherlands. Chamber of Commerce number: 77027507. VAT number: NL003143358B95.
Email: info@mariposabutterflies.com
CITES and legislation
All products sold by Mariposa Butterflies, including mounted butterflies, insects and taxidermy, are legally sourced and comply with CITES regulations (the Convention on International Trade in Endangered Species). The corresponding CITES certificates are available and can be reviewed on request. We only trade in products that have been legally sourced and that comply with all applicable national and international laws and regulations.
Return policy
As a consumer, you have the right to return your purchase within 14 days of receipt, without giving any reason. Products must be returned in their original condition and packaging. Return shipping costs are the customer's responsibility, unless the product was damaged or incorrectly delivered. Once we receive your return, the purchase amount will be refunded within 14 days. For returns, please contact us at info@mariposabutterflies.com.
Personal information we collect or process
When we use the term "personal information", we mean information that identifies, or that can reasonably be linked to, you or another person. We may collect or process the following categories of personal information:
Contact details including your name, address, billing address, shipping address, phone number and email address. Financial information including credit card, debit card and financial account numbers, payment card information and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, add to your cart, purchase, return or cancel. Communications with us including the information you include in your communications with us. Device information including information about your device, browser or network connection and your IP address. Usage information including information about your interaction with the Services.
Sources of personal information
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, or communicate with us. Automatically through the Services, including from your device when you visit our website, and through the use of cookies and similar technologies. From our service providers, including when we engage them to enable certain technology. From our partners or other third parties.
How we use your personal information
We may use personal information for the following purposes:
To provide, tailor and improve the Services, including processing payments and orders, arranging shipping and creating a personalized shopping experience. Marketing and advertising, such as sending marketing and promotional communications by email, with your consent. Security and fraud prevention, to verify your account and detect potential fraudulent activity. Communicating with you, to provide customer support and maintain our business relationship. Legal reasons, to comply with applicable law.
How we disclose personal information
In certain circumstances, we may share your personal information with third parties, such as:
With Shopify and other third parties who perform services on our behalf, such as payment processing and shipping. When you instruct or give us permission to share information with third parties. In connection with legal obligations or legal proceedings.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. For more information about how Shopify uses your personal information, please see Shopify's Consumer Privacy Policy.
Security and retention of your information
We take appropriate security measures to protect your personal information. How long we retain your personal information depends on several factors, such as whether we need the information to maintain your account or to comply with legal obligations.
Your rights and choices
As a resident of the Netherlands or the EEA, you have the following rights:
The right to access the personal information we hold about you. The right to erasure of personal information we hold about you. The right to correct inaccurate personal information. The right to data portability for your personal information. The right to object to the processing of your personal information. The right to withdraw consent where we rely on consent.
You can exercise these rights by contacting us at info@mariposabutterflies.com.
Complaints
If you have any complaints about how we process your personal information, please contact us at info@mariposabutterflies.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via autoriteitpersoonsgegevens.nl.
International transfers
We may transfer, store and process your personal information outside the Netherlands. Where we transfer your personal information outside the European Economic Area, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses.
Cookies
Mariposa Butterflies uses cookies to recognize you on future visits and to collect information about the use of our website. You can set your browser to refuse cookies, but this may affect the functionality of the website.
Changes to this privacy policy
We may update this privacy policy from time to time. We will post the revised privacy policy on this website and update the "Last updated" date.
Contact
If you have any questions about our privacy policy or would like to exercise your rights, please contact us:
Mariposa Butterflies, Rozenlaan 26, Heerjansdam, 2995 AT, the Netherlands. Chamber of Commerce number: 77027507. VAT number: NL003143358B95. Email: info@mariposabutterflies.com